Frequently Asked Questions

Find answers to common questions about Backend Flows and our AI automation services.

Our AI automation works by analyzing your current business processes, identifying repetitive tasks, and building intelligent agents that can handle these tasks automatically. These agents can process data, make decisions based on your rules, communicate with other systems, and even learn from patterns to improve over time.

We serve businesses across all industries, including healthcare, finance, e-commerce, manufacturing, real estate, legal services, and more. Our solutions are customized to fit the specific needs and compliance requirements of each industry.

Implementation timelines vary based on the complexity of your automation needs. Simple workflows can be set up within a few days, while more complex enterprise solutions may take 2-4 weeks. We'll provide you with a detailed timeline during your initial consultation.

Absolutely. We maintain SOC 2 Type II compliance and implement industry-standard security measures including encryption at rest and in transit, strict access controls, and regular security audits. Your data privacy and security are our top priorities.

We integrate with hundreds of popular tools including CRMs (Salesforce, HubSpot), communication platforms (Slack, Teams, Email), databases, accounting software, project management tools, and more. If you use a tool we don't currently support, we can often build custom integrations.

No technical expertise is required. Our team handles all the technical setup and implementation. We also provide comprehensive training and ongoing support to ensure your team can effectively use and manage your automated workflows.

We offer multiple tiers of support depending on your plan. All customers receive access to our documentation and email support. Premium and Enterprise plans include priority support with faster response times, dedicated account managers, and 24/7 emergency support.

We offer flexible pricing based on your needs. Our plans range from Starter packages for small businesses to Enterprise solutions for large organizations. Visit our Pricing section or contact us for a custom quote tailored to your specific requirements.

Most of our clients see significant ROI within the first 3-6 months. On average, small businesses save 15-30 hours per week on automated tasks, reduce errors by up to 90%, and see cost savings of 40-60% on processes that previously required manual work. Larger businesses can see workforce reductions of 25% on average, saving hundreds of hours.

Getting started is easy! Simply click the 'Get Started' button or reach out through our Contact form. We'll schedule a free consultation to understand your needs, demonstrate our capabilities, and create a customized automation plan for your business.

Still have questions?

You can talk to Flow, our AI assistant at the bottom right, or schedule a call.