1. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and company details
- Company Information: Business details, industry, company size
- Usage Data: Information about how you interact with our services
- Cookies and Tracking: We use cookies and similar technologies to improve your experience
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about our services, updates, and promotional offers
- Process transactions and send related information
- Respond to your requests and provide customer support
- Monitor and analyze usage patterns to improve our services
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (with appropriate safeguards)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share information
4. Data Security
We take data security seriously and implement industry-standard measures:
- SOC 2 Type II Compliance: We maintain SOC 2 certification for data security
- Encryption: Data is encrypted at rest and in transit using industry-standard protocols
- Access Controls: Strict access controls and authentication requirements
- Regular Audits: Ongoing security assessments and penetration testing
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Portability: Request your data in a portable format
To exercise these rights, contact us at privacy@backendflows.com
6. Cookies
We use cookies and similar tracking technologies:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Track your online activity to show relevant ads
You can control cookies through your browser settings. Disabling certain cookies may limit site functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.